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Our Reviews
Patrick from West Herr Toyota of Orchard Park. Very well spoken business matter gets right to the point goes over every detail of your car every detail of your contract you want something done talk to Patrick he's the guy to go to very happy very pleased I will be telling friends and families if they're looking for a car talk to Patrick he makes everything happen he goes over every detail very professional very happy
Emily and the rest of the West Herr Team were AWESOME and easy to work! I will be referring them to anyone car shopping!
Great buying experience. Michael and Courtney were great. I would recommend West Herr to anyone looking to purchase a car.
Fred took good care of us. He explained all of our options and helped us select the one that worked best for us.
Courtney was very courteous, knowledgeable and listened to what we wanted. Not pushy or demanding we purchased that day. Great follow up, leading to us purchasing a car from her. Thank you WestHerr for being in western New York.
My experience with Russ at West Herr was great. He helped me find the right vehicle for my needs. He was very personable and easy to talk to and he responded quickly to my calls & texts during the whole purchasing process. I will definitely go back to Russ again for my future purchases.
Jim is the guy you want to see. BEST IVE EVER HAD. 😊😊😊 Definitely going back.
Very easy to deal with. Excellent sales person. Great coffee machine Positive buying experiance and no pressure.
The dealership is beautiful. The staff is friendly and courteous. Bill Vogel is the best! Cord and Julie were wonderful too! This is my second car with Bill and West Herr and I couldn’t be happier. Thank you Bill and West Herr for an incredible experience!
An exceptional West Herr purchase experience made possible by Russ Bieler. We purchased a 2025 Rav4 and couldn't be more pleased with the vehicle. It's our very first Toyota! From the moment you walk in to the dealership you feel like family. Russ Bieler and the team at West Herr Toyota provided both a pleasant and relaxed experience. He skillfully lead us through the entire process from test drive to final sign-on-the-doted-line. Everything was explained very well and with the details I was expecting. Russ listened, answered our questions and checked for understanding. He work hard to get us the deal we were looking for and he made sure we were 100% satisfied. You can trust Russ!
Bill and his group did an amazing fantastic job for my wife and myself love that highlander
Steve, is very through with everything thing I asked him about my Toyota Tacoma service
Very efficient, polite, friendly and professional staff and very pleasant waiting area to sit while my car had its service completed.
Very nice family feel and welcoming atmosphere, they are willing to help quickly and if they don,t know the answer to something they find someone who does.
The salesman, Richard Keppel was very helpful, went above and beyond explaining all the details of the vehicle I purchased. He was very respectful and a true gentleman. It was a pleasure working with him.

Welcome to West Herr Toyota of Orchard Park
Looking For a Toyota Vehicle in Orchard Park?
Many of us are continually on the prowl for the perfect vehicle. There are a number of factors to consider, from fuel efficiency to exterior design, interior luxury, and technological innovation. Here at West Herr Toyota of Orchard Park, we know how important these factors are to Buffalo drivers. That is why we are even more proud to show off our inventory, which satisfies customers daily.
New and Used Cars Available for Purchase at West Herr, serving greater Buffalo
When you come to our dealership, we will be happy to show you our extensive new Toyota inventory. If you have an idea of what kind of vehicle you would like, we would be more than happy to show you it. Additionally, if you still are curious about our selection, we can provide a number of options that could satiate your needs.
However, if you are looking for a vehicle that can fit a wider budget range, our used car inventory could also be interesting to you. Not only do they have a lower price tag, they also are firm and sturdy vehicles that are just as drivable as our newest models.
Regardless of whichever option you choose, our team can help answer questions and set up a test drive.
Paying For and Fixing up Your Toyota
Once you have taken the Toyota vehicle you like on a test drive, we will introduce you to our excellent financing team. They will discuss the differences between auto loans and leasing, calculate the numbers, and help you get the most affordable payment plan for the vehicle you have chosen.
Additionally, if you ever need assistance with your vehicle, our service team will always be at your disposal. No matter if it is a simple checkup, or something more serious, they are here to make sure that your car, truck, or SUV runs smoothly on the road.
Visit Us Today! We're just minutes from Buffalo
The entire team, here at West Herr Toyota of Orchard Park, does their best to ensure you get the best vehicle that perfectly suits your needs. Stop by our dealership in Orchard Park, NY, if you would like to learn more about our vehicles, or if you are ready to take one on a test drive.