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Our Reviews
The dealership was very professional and very helpful from start to finish. Rich did a great job and I would recomend him as a sales men for your new car.
The best team I had bill Vogel’s team is amazing did everything possible to make our dream come true
Excellent service. Friendly people. Brad is always professional. Quick service appointments. No pressure to sell current vehicle.
I purchased a truck recently, and my sales associate Sam Lambert made the buying experience simple and hassle free. Another associate, Dan Bowen, assisted when I went to pick up the vehicle and also was exceptional. Both were very knowledgeable and answered any questions I had regarding the vehicle. They both told me I could reach out to them in the future if I had any questions or concerns. I highly recommend asking for Sam if you plan to buy a vehicle from this dealership.
On time, efficient , everything you could ask for for a service department at west Herr Toyota
Had an appointment to do NYS inspection and oil change. There less than 45 minutes and in my way! Friendly clean waiting area, staff hospitable and competent.
My experience with RICH KEPPEL and JULIE GUENTHER was absolutely fabulous. They were most accommodating, concerned, knowledgeable and gracious throughout the experience. It was obvious that the the working relationship was authentic and meaningful. I am most grateful to Rich and Julie for their gracious professionalism. West Herr is blessed to have such wonderful associates serving Buffalo in their name. Truly an asset to this company. We have a terrific vehicle to service our needs for many years to come. Many, Many thanks to everyone at West Herr.
I went to West Herr Toyota to buy a vehicle from Mary Jayne Muraco. I went there to lease a new car and was unable to without a co-signer. She found me the car of my dreams and got me in a 2021 Nissan Rouge with only 21,000 miles on it for a low price. She is the kindest and best salesperson I have ever met in my life! During my experience shopping she made it effortless and also kept pushing to get me more things added on to my deal, she even got my interest down to 9%. Anyone who is looking to buy a new or used car I recommend NO ONE ELSE BUT MARY JAYNE MURACO!!!
Accommodated me and my wife in every way possible as soon as we walked through the door
I bought a new Toyota truck from Wesr Herr. Derek handled the transaction. The process was the best new vehicle experience I have ever had. Derek was attentive, listened to my needs and wants. And he delivered. Thank You! and it was good to deal with Mike in finance as expected. Very professional.
Very professional and cordial sales associate,no pushy sales tactics, had us on the road in New car under an hour.
Painless process when purchasing from this dealership- staff is always a pleasure to work with - bend over backwards to ensure all needs of the customer are met
Excellent service and assistance. Attention to detail was a priority by all personnel. Nothing but the best
Totally great experience. John the sales person was very responsive and helpful. West herr goes the extra mile for their clients. Would recommend to all.
Brought car in for inspection, service was great, on time and fast. Dealer was very clean every one was very happy and friendly.
Every aspect of dealing with personal at West Herr was excellent from receptionists to all concerned
We received a call that our tire had been delivered and we drove there immeasurably and were able to get our tire put on within a half hour.
Friendly people to deal with, go the extra mile to make sure you get the best deal possible
Julia, thank you so much for helping me get the car I wanted. You was very patient with me. Your dedication to the job and helping people get the vehicle they want is amazing!
Very helpful service and courteous. They were able to help me immensely during the blizzard in Buffalo by squeezing me in and getting my car back. Much appreciated.
Very happy with service and with Steve in service department would use your department again
I waited about 21/2 hrs, but it’s ok, I talked with a guy I know so it was fine.
Great experience as a first time buyer. Nolan was so kind and patient and found the perfect fit for me. I’ll go back for sure
Very prompt service and friendly. They did great job and got me out within an hour!!
We had a good experience here at west herr Toyota of orchard park New York
Welcome to West Herr Toyota of Orchard Park
Looking For a Toyota Vehicle in Orchard Park?
Many of us are continually on the prowl for the perfect vehicle. There are a number of factors to consider, from fuel efficiency to exterior design, interior luxury, and technological innovation. Here at West Herr Toyota of Orchard Park, we know how important these factors are to Buffalo drivers. That is why we are even more proud to show off our inventory, which satisfies customers daily.
New and Used Cars Available for Purchase at West Herr, serving greater Buffalo
When you come to our dealership, we will be happy to show you our extensive new Toyota inventory. If you have an idea of what kind of vehicle you would like, we would be more than happy to show you it. Additionally, if you still are curious about our selection, we can provide a number of options that could satiate your needs.
However, if you are looking for a vehicle that can fit a wider budget range, our used car inventory could also be interesting to you. Not only do they have a lower price tag, they also are firm and sturdy vehicles that are just as drivable as our newest models.
Regardless of whichever option you choose, our team can help answer questions and set up a test drive.
Paying For and Fixing up Your Toyota
Once you have taken the Toyota vehicle you like on a test drive, we will introduce you to our excellent financing team. They will discuss the differences between auto loans and leasing, calculate the numbers, and help you get the most affordable payment plan for the vehicle you have chosen.
Additionally, if you ever need assistance with your vehicle, our service team will always be at your disposal. No matter if it is a simple checkup, or something more serious, they are here to make sure that your car, truck, or SUV runs smoothly on the road.
Visit Us Today! We're just minutes from Buffalo
The entire team, here at West Herr Toyota of Orchard Park, does their best to ensure you get the best vehicle that perfectly suits your needs. Stop by our dealership in Orchard Park, NY, if you would like to learn more about our vehicles, or if you are ready to take one on a test drive.